







FAQs
When will my order be shipped?
When will my order be shipped?
Orders are typically processed and shipped within 2 business days (excluding weekends and holidays).
Once your order ships, you’ll receive a tracking number by email so you can monitor its delivery status.
Where do you ship from?
Where do you ship from?
All orders are shipped from our California warehouse.
How Long Does Delivery Take?
How Long Does Delivery Take?
Shipping usually takes 7-10 business days, depending on your location.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. You can also choose Shop Pay Installments at checkout for flexible payment options.
Can I cancel my order or return the scooter?
Can I cancel my order or return the scooter?
Yes, you can. We offer a 30-day return policy for scooters that are unused or have been ridden for less than 10 miles.
To learn how to return your product and review our full refund terms, please visit our Return Policy.
How does your warranty work?
How does your warranty work?
Top reviews from around the world


Great scooter and great company, item arrived fast and box was in great shape. I recommend this company for sure !!!
VERIFIED PURCHASE
Honestly, I didn’t expect this thing to be that powerful. The Thunder 3 is a beast – acceleration is crazy and the suspension feels super smooth, even on rough roads. I’ve hit over 60 mph and still felt totally in control. The battery lasts longer than I thought too. It’s heavy, yeah, but if speed and power are what you’re after, this scooter delivers.
VERIFIED PURCHASE
I've been watching review videos on YT, and did a lot research and finally I chose the thunder 3, ordered it on black friday, great deal. Very fast acceleration, really excited!
VERIFIED PURCHASE